Destination Branding: A Look at National and Regional Brands

 

Today, we’re concluding a multi-week look at destination branding. So far, we’ve looked at city, state and country branding. This post will round out our series by focusing on national and regional brands. Since we’ve been covering destinations where we have offices, today’s focus will be on the U.S., Europe and Asia (and the Asia Pacific region).

 

First, a quick recap on the impact of tourism: Last year, more than one billion tourists travelled the world and five to six billion more were expected to have travelled within their own countries. With stats like that, a successful tourism brand could mean millions (or even billions) of dollars for a destination.

 

United States

America’s destination brand is run by the Corporation for Travel Promotion (formed in 2010), which does business as Brand USA. Brand USA was established by the Travel Promotion Act to spearhead the nation's first global marketing effort to promote the U.S. as a premier travel destination and to communicate entry/exit policies and procedures to worldwide travelers.

 

Personally, I was surprised to learn the U.S.’s official travel/tourism entity was so young; I assumed it had been around much longer than just three years. That said, a lot has been done to round out America’s travel brand. The destination’s mantra, Discover America, is succinct, but still tugs at the hearts of travelers.

 

The logo feels seems to allude to points on a map and the destination uses a variety of colors when it comes to execution. A few examples are below.

 

 

 

 

 

 

It has to be daunting to try to encompass an entire country in terms of destination branding; there are so many landmarks and events to consider. But, the site for U.S. tourism does a decent job of spotlighting different activities while also keeping the overall navigation simple. It would be easy to over-complicate or clutter a site like this, but it’s clean and easy to explore.

 

 

Europe

Established in 1948, the European Travel Commission (ETC) is responsible for the promotion of Europe as a tourist destination. The organization is comprised of 33 countries’ NTOs (National Tourism Organizations) and focuses on PR, advertising and trade promotion.

 

The logo for Europe feels whimsical and unlimited. The wing-like effect makes me think of an adventure taking flight, and even though that might feel a bit cheesy, with all you can see and experience in Europe, it feels right. Two different executions are below.

 

 

 

 

In addition to the logos above, there is an additional treatment of the word Europe used on the site, paired with a tagline-esque call to action (see below).

 

 

The website does its best to pack in as much information about the region as possible, while maintaining a simple navigation with a lot of different pathways to planning a vacation. That said, I would have loved to see more photography from each country’s famous landmarks and events.

 

Asia Pacific

The Asia Pacific region (or just Asia, for that matter) doesn’t seem to have any sort of overarching tourism entity. There are several different organizations that represent various aspects of tourism to the region, and we’ll briefly look at each below.

 

Pacific Asia Tourism is the first thing that comes up when you do a Google search for “Asia tourism,” but it’s an independent research, consultancy and education/training organization focused on the capacity of sustainable tourism in the region.

 

The Responsible Tourism Initiative also comes up in a Google search. This initiative focuses solely on Asian tourism operators, so it serves as more of a trade organization than something consumer-facing.

 

Along those same lines is the Pacific Asia Travel Association: another trade organization where I hoped to find a consumer site focused on tourism in Asia. Instead, it’s built by and for travel professionals in the region and doesn’t really speak to potential visitors.

 

Finally, I stumbled across this site, titled “Asian Tourism.” This site doesn’t seem to have any affiliation with an organization or tourism entity, but it does offer information on the various countries in the region.

 

 

So, after a lot of Google-ing, if I were planning a trip to the Asia Pacific region, I’d research sites like TripAdvisor, Fodors, Frommers and AAA for the best/most reliable information.

 

So, this concludes our series on destination branding. If you want to review any of the previous posts on destination branding, here are the links: city branding- part one, part two; state and country branding- part one and part two. Now go pack your suitcase and discover your wanderlust!

 

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Disclaimer: This post is purely subjective. My background is in brand strategy (positioning, messaging and portfolio organization), not design. Good visual branding can be challenging to achieve, and I whole-heartedly respect designers at Addison Whitney and beyond.

 

Source

“UNWTO: Annual Report, 2012.” UNWTO.org, http://goo.gl/pp5a7g

“About Brand USA.” TheBrandUSA.com, http://goo.gl/tmsyNZ

“About ETC.” ETC-corporate.org, http://goo.gl/i22c

 


Destination Branding: A Look at States and Countries around the World (Part Two)

 

Last year, more than one billion tourists travelled the world and five to six billion more were expected to have travelled within their own countries. With stats like that, a successful tourism brand could mean millions (or even billions) of dollars for a destination.

 

On Tuesday, we continued our series on destination branding by looking at states and countries (specifically, North Carolina, Germany and New York). Today, we’ll cover the rest of the states and countries where we have offices…

 

Part Two: California, Washington and Japan

 

California

California is the third largest state by area, so you can imagine how much work goes into branding it as a travel destination. When searching for the tourism entity’s logo, I found two versions – the one being used on the website now and one from a few years back. The difference lies in the font treatment, where the current logo is more cartoon-y than the old.

 

Here’s the current logo:

 

 

 

And here’s one from a few years back:

 

 

Given the immense amount of information the website needs to cover, I think Visit California has done a good job of simplifying vacation options for potential visitors. And, it’s presented in a way that keeps it interesting and on-brand.

 

 

Washington

Washington seems to have had a somewhat tumultuous past when it comes to its tourism organizations. In February 2011, the Washington Tourism Alliance (WTA) was created following the announcement of the closure of the state tourism office. The WTA immediately worked to protect and preserve a number of ongoing state tourism programs and valuable marketing assets of great importance to the industry. In addition, the WTA began to create a long-term strategy for funding, development and marketing of a new, industry driven state destination tourism initiative.

 

Washington’s tourism logo emphasizes the natural resources of the state in much of the same way that North Carolina’s new logo does. What confused me a bit was the inclusion of “The State” under Washington. I’m sure there’s some initial confusion regarding whether someone is talking about Washington state or D.C., but I’m not sure tacking on “The State” to the logo is necessary.

 

 

 

 

And, since the website does such a beautiful job of highlighting what makes Washington a great place to visit, I feel “The State” is even less necessary.

 

 

Japan

Last up is Japan. Since 1964, the Japan National Tourism Organization (JNTO) has led a broad range of activities promoting travel to Japan through various activities overseas as well as tourism-promoting activities in the country itself. Interestingly enough, the country’s travel brand has two different identities: one for the NTO and another, more consumer-friendly tourism brand.

 

 

 

 

That said, the website follows a different approach. The landing page for Japan’s travel site features both logos, although neither is featured prominently.

 

 

Once I chose English, I found that the new site didn’t feature the consumer-friendly Japan travel logo at all, which I found a little strange. I feel like the “Endless Discovery” logo tells an intriguing story and could be used as a showpiece for Japan’s travel site.

 

 

 

So, that concludes our look at state and country branding. In two weeks, we’ll finish up this series by diving into how the U.S., Europe and Asia Pacific regions handle tourism branding. Stay tuned!

 

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Disclaimer: This post is purely subjective. My background is in brand strategy (positioning, messaging and portfolio organization), not design. Good visual branding can be challenging to achieve, and I whole-heartedly respect designers at Addison Whitney and beyond.

 

Source

“UNWTO: Annual Report, 2012.” UNWTO.org, http://goo.gl/pp5a7g

“About WTA.” Washington Tourism Alliance, http://goo.gl/5GiRIn

“What is JNTO?” JNTO.org, http://goo.gl/o6J8NL

 

 

 


Destination Branding: A Look at States and Countries around the World (Part One)

 

Two weeks ago, we started a series on destination branding by looking at cities where we have offices worldwide (Charlotte, Munich, NYC, San Francisco, Seattle and Tokyo). A quick recap – Last year, more than one billion tourists travelled the world and five to six billion more were expected to have travelled within their own countries. With stats like that, a successful tourism brand could mean millions (or even billions) of dollars for a destination.

 

Now, let’s jump into state and country branding…

 

Part One: North Carolina, Germany and New York

 

North Carolina

Last month, the North Carolina Division of Tourism, Film and Sports Development launched a new look and feel to its travel-planning website, VisitNC.com. The overhaul was the first time the destination refreshed its identify since 2009.

 

The previous look was a simple typographic font treatment that referenced the website and the travel destination’s 800 number.

 

 

The new identity is much more visual and showcases the state’s natural resources along with a new tagline, “beauty amplified.” Two different applications are below.

 


 

 

The new website pays precise attention to the natural beauty of North Carolina and showcases it in a way that draws the potential visitor in. It’s easy to navigate and really delivers on the “beauty amplified” positioning.

 

 

Germany

Germany is up next. For more than 60 years, the German National Tourist Board has been promoting the country as a travel destination. Germany is a nation rich in history and culture, but the logo doesn’t seem to reflect much of that life. Sure, the colors connect to the country, but overall, the icon doesn’t tell a story.

 

 

The website feels a little dated. It’s nice that the destination chose to exhibit larger photos from around Germany, but they’re muddled by the center navigation. With images like these, you would imagine a site rich in visuals that easily and cleanly tells the story of Germany’s most well-known cities and lesser-known jewels.

 

 

 

New York

To round out today’s state and country branding post, we’ll focus on the state of New York. New York’s logo is probably one of the most well recognized in the U.S. and it works. Two different executions of the logo are below.

 

 

 

Of course, New York has a lot to offer as a travel destination. That said, it feels like it’s trying too hard to fit all of that information on the home page. I guess I wish it told more of a story about the state of New York, especially since so many immediately think of Manhattan first.

 

 

So, that’s part one of our look at state and country branding. On Thursday, we’ll round out our observations by highlighting California, Washington and Japan. Stay tuned!

 

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Disclaimer: This post is purely subjective. My background is in brand strategy (positioning, messaging and portfolio organization), not design. Good visual branding can be challenging to achieve, and I whole-heartedly respect designers at Addison Whitney and beyond.

 

Source

“UNWTO: Annual Report, 2012.” UNWTO.org, http://goo.gl/pp5a7g

 


Destination Branding: A Spotlight on Cities Around The World (Part Two)

 

On Tuesday, we started a series on destination branding by looking at Charlotte, Munich and New York. Let’s recap – Last year, more than one billion tourists travelled the world and five to six billion more were expected to have travelled within their own countries. With stats like that, a successful tourism brand could mean millions (or even billions) of dollars for a destination.

 

Now, let’s finish up our look at city branding…

 

Part Two: San Francisco, Seattle and Tokyo

 

San Francisco, California

First up: San Francisco, the City by the Bay. The San Francisco Travel Association promotes and maintains its tourism brand. In 2012, San Fran hosted more than 16.5 million visitors who spent more than $8.93 billion during their stay – that's more than $24.46 million a day. Needless to say, tourism is one of the city’s most important industries.

 

So, what about the brand?

 

 

I’ve never been to San Francisco, but it’s definitely on my bucket list. Having said that, I expected a lot from this tourism brand and I think there is definitely room for some tweaking. This destination seems incredibly diverse with such a unique personality and its tourism brand feels a little…vanilla.

 

 

Seattle, Washington

Last year, Seattle welcomed more than 10 million visitors who spent $5.9 billion in the area. Visit Seattle has served as Seattle and King County’s official Destination Marketing Organization (DMO) for more than 50 years.

 

Seattle’s tourism brand (and its tagline) have certainly evolved over the years. Three decades ago, Seattle was dubbed the Emerald City via a public contest to come up with a new city nickname. Then, in the late ‘90s, the brand became a rebus that included the @ symbol, a nod to Microsoft’s headquarters in the area.

 

 

In 2006, Seattle became the “Metronatural” city. The firm who developed the slogan defined it as “…the fusion of city and nature. It is what makes Seattle unique.” The city went so far as to paint the logo on the roof of the Space Needle.

 

 

 

Earlier this year, Seattle’s DMO evolved from the Seattle-King County Convention and Visitors Bureau to simply, Visit Seattle. The upward slope of the logo evokes both the Space Needle and a mountain slope.

After each brand evolution, simple might be the smartest way to go for Seattle. The new tourism brand feels clean and modern and still manages to include some of Seattle’s personality. And, the website feels the same way.

 

 

Tokyo, Japan

Last but certainly not least is Tokyo, Japan. The Tokyo Convention & Visitors Bureau oversees its tourism brand. Tokyo has faced significant challenges over the past few years that greatly affected its tourism industry. In 2011, the area suffered a major earthquake and tsunami, followed by a nuclear disaster 160 miles outside of the city.

 

Despite an unthinkable series of events, Japan’s overall tourism numbers rebounded in 2012 and the hope is the trend continues into this year (specific statistics for Tokyo could not be found).

 

From looking at just its tourism website, Tokyo’s logo is pretty literal.

 

 

But, when browsing for this logo, I stumbled across two treatments for Olympic bids that offer a little more insight and flair into Tokyo’s culture.

 

 

 

Tokyo’s tourism site is pretty standard and does a decent job of highlight aspects of Tokyo people might not immediately think of.

 

 

Obviously, I looked at both Tokyo and Munich’s (featured Tuesday) tourism brands from a very western, U.S.-centric perspective. I’d be curious to speak with a native from each city to see what they think of each tourism brand.

 

That completes our spotlight on city branding. In the coming weeks, we’ll look at state and country branding and national tourism branding. Stay tuned!

 

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Disclaimer: This post is purely subjective. My background is in brand strategy (positioning, messaging and portfolio organization), not design. Good visual branding can be challenging to achieve, and I whole-heartedly respect designers at Addison Whitney and beyond.

 

Sources

“UNWTO: Annual Report, 2012.” UNWTO.org, http://goo.gl/pp5a7g

“About the San Francisco Travel Association.” SanFrancisco.Travel, http://goo.gl/ZhCB1

“We’re Metronatural no more – but will “Visit Seattle” trip off your tongue?” Seattle Times, Brian J. Cantwell, http://goo.gl/oVtZox

“Seattle’s Convention and Visitors Bureau changes name to ‘Visit Seattle.’” Puget Sound Business Journal, Steven Goldsmith, http://goo.gl/t2WVUw

“Metronatural.” Wikipedia, http://goo.gl/uTTqrK

“Japan Tourism Rebounds in 2012: Hopefully 2013 will Witness a Further Increase.” Modern Tokyo Times, Tomoko Hara and Joachim de Villiers, http://goo.gl/S1AqgM

 


Destination Branding: A Spotlight on Cities Around The World

Confession: I absolutely love to travel. When I discover a new place and am able to soak in its secrets and beauty, something in me awakens. Because of this, I’ve always been drawn to travel and tourism branding/marketing/PR. Studying how destinations differentiate themselves fascinates me.

 

2012 was a milestone year for tourism – For the first time in history, more than one billion tourists travelled the world and five to six billion more were expected to have travelled within their own countries. Those are staggering numbers when you consider that 60 years ago, the number of international tourists was a mere 25 million.

 

With stats like that, it’s no wonder cities, states and countries are doing everything they can to attract visitors. A successful brand could mean millions (or even billions) of dollars for a destination.

 

So, because of my love of travel, this will be the first post in a series on destination branding (all based on our global office locations). We’ll start off looking at city tourism brands, then state and country brands and finally national and international brands. To reign in this comparison a bit, we’ll focus primarily on each city’s tourism identity and the positioning we find on its website.

 

Let’s get started…

 

Part One: Charlotte, Munich and New York

 

Charlotte, North Carolina

The Charlotte Regional Visitors Authority (CRVA) is the area’s umbrella organization for six tourism entities: Visit Charlotte (Charlotte’s Destination Marketing Organization [DMO]), the Charlotte Convention Center, the NASCAR Hall of Fame museum, Ovens Auditorium, Bojangles Coliseum and Time Warner Cable Arena.

 

 

From a brand perspective, Visit Charlotte has several identities or presentations. The first, only a few of us have seen before.

 

 

The second was a campaign launched in 2008 that is still used today. The messaging is pretty straightforward: Charlotte has a lot to offer both business visitors and casual tourists.

 

 

 

And, in the past year or so, Visit Charlotte has redesigned its website to better visually depict the area’s tourism diversity.

 

 

Interestingly enough, Visit Charlotte doesn’t really have a standalone brand. The focus is on CRVA and its six area attractions (Visit Charlotte even uses a CRV-focused boilerplate in its news releases). With Charlotte’s impressive growth over the past decade (both in economic development and tourism), it could be really interesting to see a stronger city brand emerge – we’ll definitely keep our eyes peeled.

 

Munich, Germany

Alphabetically, Munich is up next. From what I could find, Munich’s tourism information is located on its larger city website – it doesn’t appear to have a standalone website for tourism. That said, here is its city brand (which obviously plays a huge part in its tourism branding):

 

 

And, after some serious digging, I was able to find its tourism logo.

 

 

There are two areas of the city’s website that seem to have tourism landing pages (below), so this particular destination’s branding feels a little disconnected.

 

 

 

 

So, Munich doesn’t seem to have a particularly prominent tourism brand, but with more than five million visitors a year and a huge emphasis on its annual (and infamous) Oktoberfest celebration, it’s interesting that the destination still manages to feel like somewhat of a secret. And, judging by the images I found while perusing the website, a gorgeous secret at that. I’d almost argue that a big, flashy tourism brand might even do the charm of Munich a disservice, so for that reason, I’m okay with its simplistic presentation.

 

New York, New York

What do you even say about New York?

 

NYC & Company is New York City’s official marketing, tourism and partnership organization. Last year, the Big Apple welcomed a staggering 52 million visitors. It’s almost unfair, as this city doesn’t really need strong tourism branding. But it does – and it’s bright, flashy and everything that makes NYC unique.

 

The primary logo has two prominent executions, horizontal and stacked.

 

 

 

The travel destination uses the horizontal execution to superimpose images from around NYC. Here are two examples:

 

 

 

With so many stories to tell, NYC & Company has its work cut out for it. It does its best to give visitors easy access to the information they want and need. That said, it is still a bit overwhelming – but in so many ways, so is the city itself, so it kind of works.

 

 

On Thursday, we’ll round out our look at city destination branding by focusing on San Francisco, Seattle and Tokyo. Stay tuned!

 

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Disclaimer: This post is purely subjective. My background is in brand strategy (positioning, messaging and portfolio organization), not design. Good visual branding can be challenging to achieve, and I whole-heartedly respect designers at Addison Whitney and beyond.

 

Sources

“UNWTO: Annual Report, 2012.” UNWTO.org, http://goo.gl/pp5a7g

“Charlotte’s Got A Lot: New Ad Campaign Visuals Show Just How Much.” CharlottesGotALot.com, http://goo.gl/jUI6G8

“Munich Statistics.” MUNICHfound.com, http://goo.gl/mbVaIA.

“New York City Tourism: A Model for Success.” NYCGo.com, http://goo.gl/L4pYUF