Can New Visual Branding Strategies Make McDonald’s a “Modern, Progressive Burger Company”?

Today we are excited to have a guest blog from Senior Graphic Designer Dave Dixon!

“Modern” and “progressive” may not be the first words you would associate with fast food titan McDonald’s, but company leadership is working to change that. Enter the latest packaging revamp, which will roll out during the course of 2016 and is intended to work hand-in-hand with restaurant design, digital marketing and other brand conduits to establish McDonald’s as “a modern, progressive burger company,” as CEO Steve Easterbrook described it.

Specifically, the new packaging introduces a bright, vibrant secondary color palette to pair with the traditional red and gold so closely associated with McDonald’s, in addition to simplifying and de-cluttering the overall look of the various bags, cups and containers.

However, in tandem with the iconic golden arches, it’s the typography that really takes center stage in this design. Whether it’s the “McDonald’s” name or specific menu items (Big Mac, Egg McMuffin, Chicken McNuggets, etc.), type is the focal point of the design, using a bold font and stacked composition to noticeably break from previous packaging styles.

Time (and, perhaps more importantly, updates to the actual food on the menu) will tell whether this new packaging and visual branding strategy can achieve the stated goal of looking modern and progressive, but for me it misses the mark. While I can’t disagree that it’s more modern than the previous packaging, I also can’t shake the feeling that this is 2010’s idea of progressive, like your parents throwing their first Ugly Sweater Party this past December.

Feedback indicated that consumers “wanted McDonald’s to be McDonald’s,” according to Matt Biespiel, McDonald’s Senior Director of Global Brand Development, and the new packaging clearly reflects an attempt at balancing that with the push towards something more forward-thinking. Ultimately, that balance just isn’t quite right.

I love the oversize, bleeding-off-the-edge golden arches, and the iconic yellow is a vibrant contrast against the brown bags, but with both the traditional yellow and red present, the new secondary mcdonad's-new-packagingpalette clashes instead of complements. And the secondary color palette itself seems to be trying too hard, especially when you read the names McDonald’s has assigned to them ¬– Magical Magenta, Ocean Fresh Blue, Optimistic Orange, Passionate Purple, and Zesty Lime. Consumers will likely never hear those names, but they (unfortunately, in my opinion) do match up with the colors themselves.

The typography, which as I mentioned is the focal point of the new design, also leaves a lot to be desired. The stacked configurations could have been interesting, but by using the established, corporate font found in the McDonald’s logo, they never really had a chance of looking truly progressive. Product names also seem to adapt to this style more easily than the company name, where the “on” in “McDonald’s” is overpowering and distracting.

Perhaps a more limited color palette and a purposeful juxtaposition between the big, bold golden arches and a more restrained, refined type treatment on the opposite side would have been more effective. It’s certainly understandable that companies like McDonald’s need to capitalize on their existing brand equity, but there has to be a better way to carry out the specifics.

Perhaps the most interesting aspect of this redesign from an industry insider’s perspective is the process that led to the new designs. Rather than working with one specific agency, McDonald’s brought together a team that included designers from each of its seven lead agency partners from across the globe. The team had just a week to brainstorm, and after receiving mid-week consumer feedback, narrowed things down to three finalists.

It’s impossible to say how McDonald’s new packaging would have looked had it been designed by a single agency, but in this case, the result seems to reflect the unorthodox process used to create it. In isolation, certain elements might have worked, but the whole ends up seeming somewhat less than the sum of its parts. In fact, by trying to be everything to everyone, McDonald’s just may end up being nothing to anyone.

Addison Whitney is a global branding firm with a passion for building strong brands.
To learn more about Addison Whitney, visit our website at AddisonWhitney.com, or contact us here.


The Personalization of Branding

Coca-Cola personalized their bottles using the names of their audience in their "Share a Coke" campaign and made tattoo applicators out of their cans for their Latino-targeted "Celebrate Your Heritage" campaign. Snickers added mood indicators (grouchy, sleepy, whiny, etc.) to their packaging and Bud Light wrapped their cans in each NFL team’s logos and colors. Why are more and more companies using an increasingly personalized approach to packaging and branding?

For the consumer, this approach connects them to the brand on an individual level. It gives the brand a humanistic touch and turns the product into a part of life. It connects the product to something we already care about or feel; but why the tide of change now?

What about human behavior makes this approach relevant to today? The answer is in the behavior of sharing.

With the rise of our always-connected, social media-driven culture, consumers are choosing brands not just because of their prices or advertisements, but because those brands contain an aspect of their brand to which the consumer can connect – everything from a familiar logo or name to an emotional tie-in or, as is the case in this situation, the ability to “social media-ize” their purchase.12038573_10153550519214462_5940931108965035816_o

What is this made-up term and what does it mean for brands? To “social media-ize” a product is when it possesses characteristics that drive consumer actions to share and discuss it online. We’ve all seen the pictures from our Facebook friend of a coke bottle with their name on it, or the Instagram photo of your favorite team’s customized Bud Light can – and that is exactly the type of secondary action these brands want consumers to take.

The first action, of course, is to buy the product. But the search for second-level interaction and sharing is where true brand connections are made. If a consumer connects at a level with a brand to where they make the decision to publicize this connection online, it’s a sign of a developing brand loyalty or brand pride.

This brings us back to the trend of personalize packaging and branding. The main connection is along the lines of why people scream when a musician mentions their city in a concert, or why pictures are taken when you happen upon a road that bears your name – when we see outside objects (or in this case, brands) that we can personally connect with, it reaches a deeper level of care. In the case of personalized brand strategies, this care is a stepping stone to establishing brand loyalty.

Now if you’ll excuse me – I need to go find a Diet Coke can with “Matt” on it.

Image Sources:
https://www.facebook.com/snickers/photos/a.190457414461.156238.20645199461/10153550519214462/?type=3&theater
http://dailymail.com.ng/wp-content/uploads/2015/02/2086086_coke2_jpege59b8a3373855ccb169cfd02e45e9626.jpg

Addison Whitney is a global branding firm with a passion for building strong brands.
To learn more about Addison Whitney, visit our website at AddisonWhitney.com, or contact us here.